MIJ Solution — Your trusted Cyklop Channel partner for batch coding machines & printers. Contact now

Effective Date: September 22, 2025

Last Updated: September 22, 2025

1. Acceptance of Terms

By accessing and using the services of MIJ Solution, you accept and agree to be bound by these Terms and Conditions. MIJ Solution is an authorized Channel Partner of Cyklop Company, providing batch coding machines, marking solutions, and related services across India.

2. Company Information

Company Name: MIJ Solution
Business Type: Authorized Channel Partner of Cyklop Company
Contact: +91 8802536123
Email: mijsolution0@gmail.com

3. Services Provided

MIJ Solution provides the following services as an authorized Channel Partner of Cyklop Company:

  • Batch Coding Machines supply and installation
  • Expiry Date Printing Solutions
  • Barcode & QR Code Printing systems
  • Industrial Marking Machines
  • Labeling Solutions
  • Maintenance & Support Services
  • Automation Solutions and Industry 4.0 integration
  • Technical training and consultation

4. Product Warranties

All Cyklop machines and equipment supplied by MIJ Solution come with manufacturer warranties as per Cyklop Company's standard terms. MIJ Solution provides additional service warranties for installation, training, and maintenance services as agreed in individual service contracts.

5. Service Terms

5.1 Installation Services

Installation services are provided by certified technicians. Customer must provide adequate space, power supply, and environmental conditions as specified in the machine requirements.

5.2 Maintenance Services

Maintenance services are available through Annual Maintenance Contracts (AMC) or on-call basis. Preventive maintenance schedules will be agreed upon during contract signing.

5.3 Technical Support

24/7 technical support is provided for emergency breakdowns. Response times vary based on location and service contract terms.

6. Payment Terms

Payment terms are specified in individual quotations and contracts. Generally:

  • Advance payment may be required for equipment orders
  • Installation and commissioning payments are due upon completion
  • AMC payments are annual or as per agreed terms
  • Service call charges are payable immediately upon completion

7. Limitation of Liability

MIJ Solution's liability is limited to the value of equipment or services provided. We are not responsible for consequential losses, production losses, or indirect damages arising from equipment failure or service interruptions.

8. Intellectual Property

All Cyklop trademarks, patents, and intellectual property remain with Cyklop Company. MIJ Solution has authorized rights to distribute and service Cyklop products in assigned territories.

9. Confidentiality

MIJ Solution maintains strict confidentiality of customer information, production data, and technical specifications. We do not share customer information with third parties without explicit consent.

10. Force Majeure

MIJ Solution is not liable for delays or failures caused by circumstances beyond our control including natural disasters, government actions, strikes, or supply chain disruptions.

11. Governing Law

These terms are governed by Indian law. Any disputes will be resolved through arbitration or courts having jurisdiction in the location of MIJ Solution's registered office.

12. Modification of Terms

MIJ Solution reserves the right to modify these terms with reasonable notice. Continued use of services after modification constitutes acceptance of updated terms.

13. Termination

Either party may terminate service agreements with appropriate notice as specified in individual contracts. Termination does not affect warranty obligations or pending service commitments.

14. Customer Obligations

Customers are responsible for:

  • Providing accurate technical requirements
  • Ensuring proper operating environment
  • Following operational and safety guidelines
  • Timely payments as per agreed terms
  • Allowing access for maintenance and service

15. Data Protection

MIJ Solution complies with applicable data protection laws. Customer data is used only for service delivery, support, and communication purposes. Detailed privacy practices are outlined in our Privacy Policy.

16. Service Areas

MIJ Solution provides services across India as an authorized Channel Partner of Cyklop Company. Service response times and availability may vary based on location and accessibility.

17. Contact Information

For questions regarding these Terms and Conditions, please contact:

MIJ Solution
Phone: +91 8802536123
Email: mijsolution0@gmail.com

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms and Conditions constitute the entire agreement between MIJ Solution and the customer regarding the use of our services, superseding all prior agreements and understandings.